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7/12/2012 - Direct TV Channels Dropped

The following information was provided by Access Media 3, the providers of Direct TV service to the condominiums.

Viacom is responsible for removing Nickelodeon, MTV, Comedy Central, TV Land and other channels. DIRECTV did not want this to happen, but Viacom forced us to take them down or face legal action. We’re doing everything we can to get these channels back on the air – without an unfair increase to your bill. In the meantime, we want to keep you connected to your favorite shows. Viacom’s temporarily suspended a total of 17 different channels and not the 26 that it reports. Viacom’s double-counting both high definition and standard definition versions of the same service to overly inflate its totals and add more unnecessary drama to what should have always remained private business discussions.

We’re sorry residents have temporarily lost their Viacom channels and understand these disputes are very disruptive.

Viacom wants you to believe switching from DIRECTV to another TV provider is the answer. What they don’t tell you is that no TV provider is immune to their unfair fee increases. When customers switch TV providers, it only makes it easier for channel owners like Viacom to raise your prices no matter who your TV provider is. By standing firm, DIRECTV has been able to keep your share of these unwarranted increases to 4 percent—lower than any other TV provider. Viacom and DIRECTV both have to share the responsibility of putting you first. DIRECTV wants to end these threats and disruptions once and for all. We greatly appreciate your patience and understanding during these negotiations. We can together help to contain these unwarranted increases and continue to keep your monthly bill low.

Every TV provider confronts these disputes with programmers. At DIRECTV, we have a near-perfect record of resolving programming disputes – our success rate is 99%, to be exact.

Currently, Viacom is demanding that DIRECTV customers pay nearly 30% more for the same channels they receive today, which simply isn’t fair.

If you have questions or would like more information, please direct your web browser to www.directvpromise.com.

We appreciate your understanding, patience and support as DirecTV continues to negotiate on everyone’s behalf.

Sincerely,

Access Media 3

Peter Schulz - Editor - Email TC

 
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